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MBA Organizational Development and Change Notes pdf
“Organization Development is an effort planned, organization-wide, and managed from the top, to increase organization effectiveness and health through planned interventions in the organization’s ‘processes,’ using behavioral-science knowledge.” Beckhard. “Organization development is a response to change a complex educational strategy intended to change the benefits, attitudes, values, and structure of organizations so that they can better adapt to new technologies, markets, challenges and dizzying rate of change itself”.– Bennis
Unit – I
Change – Stimulating Forces – Change Agents – Planned Change – Unplanned Change
– Models of Organisational Change – Lewin’s Three Step Model.
Unit – II
Resistance to Change – Individual Factors – Organisational Factors – Techniques to
Unit – III
Change Programs – Effectiveness of Change Programs – Change Process – Job
Redesign – Socio-Technical Systems.
Unit – IV
OD – Basic Values – Phases of OD – Entry – Contracting – Diagnosis – Feedback –
Change Plan – Intervention – Evaluation – Termination.
Unit – V
OD Interventions – Human Process Interventions – Structure and Technological
Interventions – Strategy Interventions – Sensitivity Training – Survey Feedback – Process
Consultation – Team Building – Inter-group Development – Innovations – Learning
1. Kondalkar, ORGANIZATION EFFECTIVENESS AND CHANGE MANAGEMENT,
PHI Learning, New Delhi,2009
2. French & Bell, ORGANISATIONAL DEVELOPMENT, McGraw-Hill.
3. Dipak Bhattacharyya, ORGANIZATIONAL CHANGE AND DEVELOPMENT, Oxford
University Press, New Delhi, 2011
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